We want to provide our customers with an easy and convenient shopping experience. Here you will find information about shopping in the inup Store. You will find details on payment, shipping, delivery, tracking, returns, guarantees, repairs, possible product replacements and much more.

Shipping & delivery

Shipping methods and costs?
Estimated delivery date?
Shipment tracking online?
Change my delivery address?
Problems with delivery?
More info >

Return & Refund

Arrange a product return?
Return: step by step?
Processing your refund?
Received defective product?
Missing bill?
More info >

Payment & VAT

Payment methods?
VAT & Invoice?
Refund duration?
Security of my data?
More info >

Order status

Order confirmation?
Estimated shipping delivery dates?
Track my order online?
Cancel or change order?
More info >

Shopping & Express Checkout

Place an order?
What is Express Checkout?
Can I pick up inup products?
Where can I buy inup products?
Gift vouchers?
More info >

Always informed

Order confirmation?
Receive status of my order?
No order & shipping confirmation?
Changes to my order?
More info >